Social and Human Service Assistants

Social and Human Service Assistants

AI Risk Score51%Mid Risk

The 51% risk score reflects the overall automation risk of your profession on a scale of 0–100. The higher the score, the more likely parts of your role could be handled by AI, increasing efficiency, but also raising the possibility of job disruption. Nearly all jobs include tasks that are automatable to some degree.

In this role, you assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. may assist clients in identifying and obtaining available benefits and social and community services. may assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care. Your job is considered Mid Risk for AI automation.

Below is your job's AI vulnerability profile with detailed breakdowns of tasks, knowledge areas, skills, and abilities. Each item includes AI risk scores and importance ratings to help you prioritize what to focus on. Plus, explore the technology section to see what tools and software you'll likely encounter in this role.

You're already ahead of the curve by checking your risk and exploring your options. This project goes beyond one role, we’re building a global job warning system to help everyone stay ahead of AI. By supporting our research, you’ll unlock your full job profile, including detailed risk breakdowns, trend alerts, and priority access to new research. Supporting our research not only gives you deeper insights into your own role, it helps us keep this project alive for millions of others navigating the future of work, but don't worry, if you are not ready to support us, we provide enough free insights to get you started.

In the meantime explore the sections below, and don't miss the What to do next? section for practical steps you can start today.

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On the job, you would

On-the-job activities and responsibilities that define your role. Each task is analyzed for automation potential and contributes to your overall AI risk assessment.

9/18
Refer clients to community or social service programs.3.64Risk

Referring clients to services can be partially automated, but human judgment is needed for personalized recommendations.

Maintain social services program records.3.98Risk

Maintaining records is a task that can be largely automated, as it involves data entry and management.

Visit individuals in their homes to provide support or information.3.96

Visiting individuals requires human interaction and presence, making it less automatable by AI.

Teach life skills or strategies to clients or their families.3.4Risk

Advising clients on life skills involves human interaction and understanding, but AI can assist with information provision.

Write reports or evaluations.3.94Risk

Submitting and reviewing reports can be largely automated, especially with advancements in document processing.

Interview clients to gather information about their backgrounds, needs, or progress.3.75

Interviewing individuals requires human interaction and empathy, making it difficult for AI to fully automate.

Transport clients to appointments.2.83

Transporting clients requires human presence and interaction, making it less automatable by AI.

Explain regulations, policies, or procedures.3.02Risk

Explaining regulations can be partially automated through digital platforms, but human interaction is often needed for clarity.

Advise clients or community groups on health issues.2.87Risk

Advising on food preparation involves human interaction, but AI can assist with providing health information.

Advanced Problem AnalysisRisk
Strategic Decision ImplementationRisk
Complex System OptimizationRisk

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Knowledge

Theoretical knowledge and understanding required for your position. Knowledge areas are evaluated for AI replacement likelihood and factor into your risk score.

7/14

Administration and Management

2.12Risk

Administration and Management involve repetitive, data-driven tasks (e.g., scheduling, reporting, workflow automation) that AI can handle efficiently, while strategic decision-making remains partially human-centric.

Administrative

3.34Risk

Administrative tasks involve repetitive, rule-based processes that AI can automate efficiently with RPA and NLP.

Customer and Personal Service

4.48Risk

This domain includes both routine customer service tasks (automatable) and personal interaction needs (less automatable), with AI likely to handle 60% of potential automation in the next five years.

Computers and Electronics

3.21Risk

The domain involves repetitive manufacturing, testing, and customer support tasks that AI can automate, with growing capabilities in complex design and analysis tasks.

Mathematics

2.12Risk

AI already excels in computational mathematics, theorem proving, and problem-solving, with further advancements likely to automate more complex tasks in the next five years.

Psychology

4.28

Psychology involves complex, subjective human behaviors and emotional understanding that AI struggles to replicate, though some data analysis tasks may be automated.

Sociology and Anthropology

3.27Risk

This domain knowledge involves repetitive tasks that AI already performs well. So that's a high risk. But for Sociology and Anthropology, the tasks are not repetitive. They involve complex analysis, interpretation, and understanding of human behavior, which is more challenging for AI.

Advanced Analytics

Risk

Machine Learning

Risk

Predictive Modeling

Risk

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Skills

Practical abilities and competencies you need to perform your job effectively. Skills are assessed for automation vulnerability and help determine your AI risk level.

9/26

Reading Comprehension

3.75

Active Listening

4

Writing

3.62

Speaking

4

Mathematics

2

Critical Thinking

3.62

Active Learning

3.25

Learning Strategies

2.88

Monitoring

3.62

Advanced Problem Solving

Collapsed
Strategic Decision Making
Risk
Complex Analysis
Risk
Critical Thinking
Risk

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Abilities

Innate and learned capabilities that enable you to succeed in your role. Abilities are analyzed for AI replication potential and contribute to your overall risk assessment.

9/30

Oral Comprehension

3.88Risk

Oral comprehension involves nuanced understanding of speech, context, and tone, which AI is advancing but not yet fully automated in complex real-world scenarios.

Written Comprehension

3.88Risk

Written comprehension involves tasks like text analysis, summarization, and question-answering, which AI already excels at through advanced NLP models. These capabilities are likely to be fully automated within 5 years.

Oral Expression

4Risk

Oral Expression involves complex, context-dependent communication that requires nuance, adaptability, and real-time interaction, which current AI systems struggle to fully replicate, though some aspects like script generation may be automated.

Written Expression

3.88Risk

Written Expression involves nuanced understanding, creativity, and context, which AI can partially replicate but not fully, limiting automation potential in complex or original tasks.

Fluency of Ideas

3.25

Fluency of Ideas involves complex, context-dependent creativity and adaptability that current AI lacks, even with advancements in generative models.

Originality

3

Originality requires creative insight and novel synthesis of ideas, which AI currently lacks, though it may generate novel content based on patterns rather than true originality.

Problem Sensitivity

3.88

Problem Sensitivity requires nuanced judgment, contextual understanding, and adaptability, which current AI systems lack. While AI can analyze data, true problem sensitivity involves human intuition, ethics, and creativity.

Deductive Reasoning

3.88Risk

AI excels in structured deductive tasks but may struggle with complex, context-dependent reasoning requiring human intuition.

Inductive Reasoning

3.25Risk

Inductive reasoning involves pattern recognition and generalization, which AI already excels at through machine learning, with further advancements likely to enhance this capability in the next five years.

Critical Thinking

Risk

Complex Problem Solving

Risk

Strategic Planning

Risk

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Technology Used

Tools, software, and technological systems you use in your work.

5/9
Data base user interface and query software
Medical software
Spreadsheet software
Office suite software
Electronic mail software
Advanced AI Tools
Machine Learning Platforms
Predictive Analytics Software

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Expert Insights

Expert comments on the job, click on the expert to see their answers.

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What to do next?

Your job faces a moderate automation threat. A few timely moves can put you back in the safe zone. Choose your strategy below:

Recommended for Mid Risk:

  • • Upskill: Develop skills that complement AI rather than compete with it
  • • Use AI: Master AI tools to increase your efficiency and value
  • • Pivot Smart: Consider transitioning to roles that require human judgment and creativity
  • • Stay Alert: Get notified of industry changes that could affect your role

Each tab contains curated resources designed to help you take the next step. More resources will be added over time.

Frequently Asked Questions

Based on our analysis, a Social and Human Service Assistants has a 51% AI risk score, which is considered mid risk. While some tasks in this role may be automated, the profession as a whole is moderately vulnerable from complete replacement. The key is understanding which specific aspects of your job are most vulnerable, some of which are shown on this page.

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