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Fast Food and Counter Workers
The 52% risk score reflects the overall automation risk of your profession on a scale of 0–100. The higher the score, the more likely parts of your role could be handled by AI, increasing efficiency, but also raising the possibility of job disruption. Nearly all jobs include tasks that are automatable to some degree.
In this role, you perform duties such as taking orders and serving food and beverages. serve customers at counter or from a steam table. may take payment. may prepare food and beverages. Your job is considered Mid Risk for AI automation.
Below is your job's AI vulnerability profile with detailed breakdowns of tasks, knowledge areas, skills, and abilities. Each item includes AI risk scores and importance ratings to help you prioritize what to focus on. Plus, explore the technology section to see what tools and software you'll likely encounter in this role.
You're already ahead of the curve by checking your risk and exploring your options. This project goes beyond one role, we’re building a global job warning system to help everyone stay ahead of AI. By supporting our research, you’ll unlock your full job profile, including detailed risk breakdowns, trend alerts, and priority access to new research. Supporting our research not only gives you deeper insights into your own role, it helps us keep this project alive for millions of others navigating the future of work, but don't worry, if you are not ready to support us, we provide enough free insights to get you started.
In the meantime explore the sections below, and don't miss the What to do next? section for practical steps you can start today.
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On the job, you would
On-the-job activities and responsibilities that define your role. Each task is analyzed for automation potential and contributes to your overall AI risk assessment.
Communicating with customers involves empathy and adaptability, making it challenging for AI to automate.
Accepting payment is a transactional task that can be easily automated with digital payment systems.
Cleaning tableware is a repetitive task that can be automated with dishwashing machines.
Performing cleaning duties is a repetitive task that can be automated with cleaning robots.
Balancing receipts is a data processing task that can be easily automated with accounting software.
Taking customer orders involves human interaction, but the task itself can be partially automated.
Serving food involves some human interaction, but the task itself can be partially automated.
Preparing and cooking simple foods involves some skill and judgment, but automation can assist with standardized tasks.
Cleaning food service areas is a repetitive task that can be automated with cleaning robots.
Knowledge
Theoretical knowledge and understanding required for your position. Knowledge areas are evaluated for AI replacement likelihood and factor into your risk score.
Administration and Management
3.2RiskAdministration and Management involve repetitive, data-driven tasks (e.g., scheduling, reporting, workflow automation) that AI can handle efficiently, while strategic decision-making remains partially human-centric.
Administrative
2.58RiskAdministrative tasks involve repetitive, rule-based processes that AI can automate efficiently with RPA and NLP.
Economics and Accounting
2.62RiskEconomics and Accounting involve repetitive data analysis, forecasting, and bookkeeping tasks that AI can automate efficiently, though some judgment-based aspects may require human oversight.
Sales and Marketing
3.55RiskSales and Marketing involve repetitive tasks (e.g., data analysis, email automation) that AI can handle, but require human judgment for relationship-building, creative strategy, and complex negotiations.
Customer and Personal Service
4.23RiskThis domain includes both routine customer service tasks (automatable) and personal interaction needs (less automatable), with AI likely to handle 60% of potential automation in the next five years.
Personnel and Human Resources
2.7RiskPersonnel and Human Resources involves repetitive tasks like payroll, scheduling, and resume screening that AI can automate efficiently, with growing capabilities in data analysis and process optimization.
Production and Processing
3.37RiskProduction and Processing involve repetitive, structured tasks that AI can automate efficiently, such as quality control, data analysis, and workflow management.
Food Production
4.12RiskFood Production involves repetitive tasks like harvesting, sorting, and packaging, which AI can automate with robotics and computer vision, though complex decision-making in agriculture remains partially human-dependent.
Computers and Electronics
2.78RiskThe domain involves repetitive manufacturing, testing, and customer support tasks that AI can automate, with growing capabilities in complex design and analysis tasks.
Skills
Practical abilities and competencies you need to perform your job effectively. Skills are assessed for automation vulnerability and help determine your AI risk level.
Reading Comprehension
2.5Active Listening
3.12Writing
2.12Speaking
2.75Mathematics
2.25Critical Thinking
2.88Learning Strategies
2.25Monitoring
2.75Social Perceptiveness
3.12Abilities
Innate and learned capabilities that enable you to succeed in your role. Abilities are analyzed for AI replication potential and contribute to your overall risk assessment.
Oral Comprehension
3.38RiskOral comprehension involves nuanced understanding of speech, context, and tone, which AI is advancing but not yet fully automated in complex real-world scenarios.
Written Comprehension
2.38RiskWritten comprehension involves tasks like text analysis, summarization, and question-answering, which AI already excels at through advanced NLP models. These capabilities are likely to be fully automated within 5 years.
Oral Expression
3.25RiskOral Expression involves complex, context-dependent communication that requires nuance, adaptability, and real-time interaction, which current AI systems struggle to fully replicate, though some aspects like script generation may be automated.
Written Expression
2.12RiskWritten Expression involves nuanced understanding, creativity, and context, which AI can partially replicate but not fully, limiting automation potential in complex or original tasks.
Fluency of Ideas
2Fluency of Ideas involves complex, context-dependent creativity and adaptability that current AI lacks, even with advancements in generative models.
Problem Sensitivity
2.88Problem Sensitivity requires nuanced judgment, contextual understanding, and adaptability, which current AI systems lack. While AI can analyze data, true problem sensitivity involves human intuition, ethics, and creativity.
Deductive Reasoning
2.38RiskAI excels in structured deductive tasks but may struggle with complex, context-dependent reasoning requiring human intuition.
Inductive Reasoning
2.38RiskInductive reasoning involves pattern recognition and generalization, which AI already excels at through machine learning, with further advancements likely to enhance this capability in the next five years.
Information Ordering
2.62RiskThis human ability involves repetitive tasks that AI already performs well.
Technology Used
Tools, software, and technological systems you use in your work.
Expert Insights
Expert comments on the job, click on the expert to see their answers.
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What to do next?
Your job faces a moderate automation threat. A few timely moves can put you back in the safe zone. Choose your strategy below:
Recommended for Mid Risk:
- • Upskill: Develop skills that complement AI rather than compete with it
- • Use AI: Master AI tools to increase your efficiency and value
- • Pivot Smart: Consider transitioning to roles that require human judgment and creativity
- • Stay Alert: Get notified of industry changes that could affect your role
Each tab contains curated resources designed to help you take the next step. More resources will be added over time.
Top Learning Platforms
Coursera
Unlimited access to 2,000+ courses from top universities.
LinkedIn Learning
Short, practical videos for on-the-job upskilling.
ADPList
Free global mentorship from experienced professionals in design, product, and tech.
Skillshare
Hands-on creative workshops to build your portfolio.
Udemy
Affordable deep dives on tech, leadership & more.
Top Learning Platforms
Coursera
Unlimited access to 2,000+ courses from top universities.
LinkedIn Learning
Short, practical videos for on-the-job upskilling.
ADPList
Free global mentorship from experienced professionals in design, product, and tech.
Skillshare
Hands-on creative workshops to build your portfolio.
Udemy
Affordable deep dives on tech, leadership & more.
Frequently Asked Questions
Based on our analysis, a this role has a 52% AI risk score, which is considered mid risk. While some tasks in this role may be automated, the profession as a whole is moderately vulnerable from complete replacement. The key is understanding which specific aspects of your job are most vulnerable, some of which are shown on this page.
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