First-Line Supervisors of Personal Service Workers

AI Risk Score43%Low Risk

The 43% risk score reflects the overall automation risk of your profession on a scale of 0–100. The higher the score, the more likely parts of your role could be handled by AI, increasing efficiency, but also raising the possibility of job disruption. Nearly all jobs include tasks that are automatable to some degree.

In this role, you supervise and coordinate activities of personal service workers. Your job is considered Low Risk for AI automation.

Below is your job's AI vulnerability profile with salary trends and employment data, plus detailed breakdowns of tasks, knowledge areas, skills, and abilities. Each item includes AI risk scores and importance ratings to help you prioritize what to focus on. Remember, look for tasks that you can automate in your job to make you more productive, while focus on developing the areas that AI cannot easily automate. Plus, explore the technology section to see what tools and software you'll likely encounter in this role and therefore can look for AI alternatives.

You're already ahead of the curve by checking your risk and exploring your options. This project goes beyond one role, we’re building a global job warning system to help everyone stay ahead of AI. By supporting our research, you’ll unlock your full job profile, including detailed risk breakdowns, trend alerts, and priority access to new research. Supporting our research not only gives you deeper insights into your own role, it helps us keep this project alive for millions of others navigating the future of work, but don't worry, if you are not ready to support us, we provide enough free insights to get you started.

In the meantime explore the sections below, and don't miss the What to do next? section for practical steps you can start today.

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On the job, you would

On-the-job activities and responsibilities that define your role. Each task is analyzed for automation potential and contributes to your overall AI risk assessment.

9/17
Assign duties or work schedules to employees.4.36Risk

Assigning work schedules can be partially automated with scheduling software, but human oversight is needed to ensure quality and adapt to dynamic service environments.

Inspect equipment to ensure proper functioning.4.14Risk

Inspecting equipment for proper functioning can be aided by AI diagnostics, but human intervention is often required for complex issues.

Train service staff.4.55

Training service staff requires interpersonal skills and adaptability, reducing the likelihood of full automation by AI.

Evaluate employee performance.4.11

Observing and evaluating workers' performance requires human judgment and understanding of context, making it less automatable.

Maintain knowledge of business operations.4.41

Staying informed of operational changes involves nuanced understanding and communication, which AI cannot fully automate.

Explain regulations, policies, or procedures.3.79

Informing workers about specific group needs requires understanding and communication skills that AI lacks.

Resolve customer complaints or problems.4.3

Resolving customer complaints requires empathy and communication, which are difficult for AI to fully automate.

Order materials, supplies, or equipment.3.71Risk

Requisitioning supplies can be streamlined with AI, but human oversight ensures appropriateness and safety.

Evaluate employee performance.4.23

Taking disciplinary action requires human judgment and understanding of context, making it less automatable.

Advanced Problem AnalysisRisk
Strategic Decision ImplementationRisk
Complex System OptimizationRisk

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Knowledge

Theoretical knowledge and understanding required for your position. Knowledge areas are evaluated for AI replacement likelihood and factor into your risk score.

9/21

Skills

Practical abilities and competencies you need to perform your job effectively. Skills are assessed for automation vulnerability and help determine your AI risk level.

9/25

Abilities

Innate and learned capabilities that enable you to succeed in your role. Abilities are analyzed for AI replication potential and contribute to your overall risk assessment.

9/36

Technology Used

Tools, software, and technological systems you use in your work.

5/10
Inventory management software
Spreadsheet software
Office suite software
Electronic mail software
Presentation software
Advanced AI Tools
Machine Learning Platforms
Predictive Analytics Software

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Expert Insights

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Expert comments on the job, click on the expert to see their answers.

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What to do next?

Great news — your role is fairly safe for now, but it's smart to stay proactive. Choose your strategy below:

Recommended for Low Risk:

  • • Upskill: Focus on human-centric skills that AI can't easily replicate (creativity, emotional intelligence, strategic thinking)
  • • Use AI: Learn to leverage AI tools to enhance your productivity and stay ahead of the curve
  • • Stay Alert: Monitor changes in your field to maintain your competitive advantage

Each tab contains curated resources designed to help you take the next step. More resources will be added over time.

Frequently Asked Questions

Based on our analysis, a this role has a 43% AI risk score, which is considered low risk. While some tasks in this role may be automated, the profession as a whole is for now, relatively safe from complete replacement. The key is understanding which specific aspects of your job are most vulnerable, some of which are shown on this page.

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