Table of Contents
Hotel, Motel, and Resort Desk Clerks
The 50% risk score reflects the overall automation risk of your profession on a scale of 0–100. The higher the score, the more likely parts of your role could be handled by AI, increasing efficiency, but also raising the possibility of job disruption. Nearly all jobs include tasks that are automatable to some degree.
In this role, you accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Your job is considered Mid Risk for AI automation.
Below is your job's AI vulnerability profile with salary trends and employment data, plus detailed breakdowns of tasks, knowledge areas, skills, and abilities. Each item includes AI risk scores and importance ratings to help you prioritize what to focus on. Remember, look for tasks that you can automate in your job to make you more productive, while focus on developing the areas that AI cannot easily automate. Plus, explore the technology section to see what tools and software you'll likely encounter in this role and therefore can look for AI alternatives.
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In the meantime explore the sections below, and don't miss the What to do next? section for practical steps you can start today.
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Salary Trends
Historical salary data for Hotel, Motel, and Resort Desk Clerks
While lower salaries may seem less attractive for automation investment, advancing AI capabilities and decreasing technology costs can still impact these roles. Focus on developing uniquely human skills to stay competitive.
*Based on US labor data
Employment Trends
Historical employment levels for Hotel, Motel, and Resort Desk Clerks
Increasing employment suggests growing demand for this role, indicating potential career stability and opportunities, but keep an eye on automation trends.
*Based on US labor data
On the job, you would
On-the-job activities and responsibilities that define your role. Each task is analyzed for automation potential and contributes to your overall AI risk assessment.
Greeting and registering guests involve interpersonal skills and understanding customer needs, which are difficult for AI to replicate.
Verifying financial data is largely automatable, though human oversight is needed for accuracy and exceptions.
Keeping records of room availability and accounts is a data-driven task that can be largely automated, though human oversight is needed for accuracy.
Collecting payments is largely automatable, though human interaction may be needed for customer service.
Issuing room keys involves understanding customer needs and providing personalized service, which can be partially automated but still requires human interaction.
Reviewing accounts and charges with guests involves customer interaction and addressing potential disputes, which require human judgment and empathy, making full automation challenging.
Posting charges to ledgers is a routine task that can be largely automated with existing accounting software, though human oversight may still be needed for error handling.
Transmitting and receiving messages using telephones can be automated to some extent with AI-driven communication systems, but human intervention is often required for complex inquiries.
Contacting housekeeping or maintenance staff is a straightforward task that could be automated through integrated hotel management systems, though human discretion is sometimes necessary.
Knowledge
Theoretical knowledge and understanding required for your position. Knowledge areas are evaluated for AI replacement likelihood and factor into your risk score.
Skills
Practical abilities and competencies you need to perform your job effectively. Skills are assessed for automation vulnerability and help determine your AI risk level.
Abilities
Innate and learned capabilities that enable you to succeed in your role. Abilities are analyzed for AI replication potential and contribute to your overall risk assessment.
Technology Used
Tools, software, and technological systems you use in your work.
Expert Insights
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What to do next?
Your job faces a moderate automation threat. A few timely moves can put you back in the safe zone. Choose your strategy below:
Recommended for Mid Risk:
- • Upskill: Develop skills that complement AI rather than compete with it
- • Use AI: Master AI tools to increase your efficiency and value
- • Pivot Smart: Consider transitioning to roles that require human judgment and creativity
- • Stay Alert: Get notified of industry changes that could affect your role
Each tab contains curated resources designed to help you take the next step. More resources will be added over time.
Top Learning Platforms

Coursera
Unlimited access to 2,000+ courses from top universities.

LinkedIn Learning
Short, practical videos for on-the-job upskilling.

ADPList
Free global mentorship from experienced professionals in design, product, and tech.

Skillshare
Hands-on creative workshops to build your portfolio.

Udemy
Affordable deep dives on tech, leadership & more.
Top Learning Platforms

Coursera
Unlimited access to 2,000+ courses from top universities.

LinkedIn Learning
Short, practical videos for on-the-job upskilling.

ADPList
Free global mentorship from experienced professionals in design, product, and tech.

Skillshare
Hands-on creative workshops to build your portfolio.

Udemy
Affordable deep dives on tech, leadership & more.
Frequently Asked Questions
Based on our analysis, a this role has a 50% AI risk score, which is considered mid risk. While some tasks in this role may be automated, the profession as a whole is moderately vulnerable from complete replacement. The key is understanding which specific aspects of your job are most vulnerable, some of which are shown on this page.
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